How to contact Google Business Profile customer service
Struggling with a GBP issue? Maybe it’s time to get in touch with support.
- Contacting Google Business Profile customer service (formerly Google My Business customer service) is quite simple.
- The Google Business Profile support phone number is no longer in service, but someone can reach out to you by phone.
- Semrush Local helps manage your Google Business Profile and other listings to prevent problems in the first place.
As with any digital platform, issues can arise with Google Business Profile (GBP) that require you to contact support. Fortunately, the search engine offers a clear path for getting in touch with Google Business Profile customer service. But before we explain, let’s make sure that contacting Google Business Profile customer service is the right move for you.
Reasons for contacting Google Business Profile customer service
One of the main issues people encounter with their GBP is verification delays. If you’ve exhausted all verification methods and are still struggling, Google’s support team may be able to help.
An option for verifying your GBP without contacting Google Business Profile customer service
Incorrect information might cause you to look for a Google Business Profile support number, but it’s not necessary. Instead, go through the process of claiming your profile and editing the information yourself.
If you received a suspension from GBP, it’s not necessary to contact Google directly. Instead, read through the guidelines to understand what you've done and submit a reinstatement request. Perhaps you’ve received a libelous or fake review on your profile. Google actually has dedicated channels for that, so there is need to contact Google Business Profile customer service.
| Quick corrections: If you’ve found errors in your business listings, try Semrush Local’s Listing Management to clear up issues quickly. |
Is there a Google Business Profile support phone number?
The old way to get help with GBP was quite simple: a dedicated support phone number to contact Google My Business support. But the search engine retired the Google Business Profile contact number in 2022. Call it now, and an automated message refers you to the Google Business Profile Help Center.
The homepage of the Google Business Profile Help Center
The help center is a useful resource and can solve a number of problems you might encounter with GBP. It may take time to find the solution, and the answers may be too generic, but it’s the best place to start. If the help center fails you, scroll down to the bottom of the page. Here, you can choose to ask your question to the Google Business Profile Help Community or the “Contact us” option.
Options at the bottom of the Google Business Profile Help Center
The Google Business Profile Help Community is full of experts who may be able to resolve your problem. To talk to a Google representative directly, choose the “Contact us” option. Once you’ve explained your issue, Google will offer you the best way to get in touch (usually by email). If necessary, a team member will call you to discuss further.
A Google Business Profile customer service window
Response time can vary depending on the complexity of the issue. But a team member will typically get back to you within a few days.
| Help center: Google Business Profile is no longer active on its Twitter or Facebook page. User queries on the social media platforms typically receive directions to the help center. |
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Broaden your reach
What’s more, it keeps your listings free of errors and helps remove duplicate listings—giving you one less reason to contact Google Business Profile customer service.
